Advanced Certificate in Security Supervisor Skills

Course Introduction:

Purpose: This vocational qualification aims to enhance the careers of those in the security industry by developing advanced skills and knowledge in supervision and team leadership. It’s tailored for individuals at operational levels, team leaders, supervisors, and security officers eager to advance their careers.

Benefits: Completing this programme equips learners with the abilities necessary to efficiently supervise and lead diverse security teams. It builds upon the learners’ existing experiences and introduces essential concepts such as documenting work instructions, team dynamics, leadership skills, problem-solving, decision-making, effective communication, and performance management.

Content: The curriculum covers a breadth of topics, including:

• Documenting Work Instructions
• Teams and Teamwork Concepts
• Team Leader Skills
• Problem Solving and Decision Making
• Managing Security Situations
• Communication Techniques
• Monitoring and Managing Team Performance

Duration: The course spans twelve weeks, during which guidelines will be provided to help learners balance study, research, and project completion. The total commitment is up to 150 hours, varying by the learner’s prior experience and knowledge.

Assessment: Learners are mandated to submit a 3,000-word project, to be completed over a twelve-week period. It is imperative to note that Insight Security Training & Consultancy upholds stringent academic integrity standards. We leverage advanced AI detection systems to guarantee the authenticity of all submitted work. Projects must be the original, plagiarism-free work of the student. The usage of AI to fulfil coursework obligations is strictly forbidden, and any instances of such will be met with strict penalties, which may range from suspension to exclusion from the program. It is essential that learners engage with the assignment earnestly and ensure their submissions are representative of their own knowledge and effort.

Supports: Each participant will receive a comprehensive manual, including various templates, alongside detailed study and assessment guidelines, and a project formatting template.

Certification: Graduates are awarded an Advanced Certificate in Security Supervisor Skills, accredited by the Security Institute of Ireland, the sector’s leading body for education and training.

Please note: Commitment may be less for those with significant experience or background in the field. All students are expected to maintain high academic standards and integrity.

Course Outcomes:

Upon completing this course, participants will gain a comprehensive understanding of:

• Employer Policies and Documents: How to comprehend the scope of typical employer policies and related documents for assignments.
• Assignment Instructions: Knowledge of what assignment instructions entail and their typical contents.
• Task Management: Techniques for extracting, documenting, and allocating tasks effectively.
• Recording and Reporting: Strategies for efficient assignment recording and reporting procedures.
• Team Dynamics: Insight into teamwork concepts, various team types, and their structures.
• Leadership Skills: Understanding the role of a team leader, including necessary qualities, characteristics, and skills.
• Communication Skills: Mastery of the communication skills essential for a team leader when engaging with clients, customers, management, team members, and the public.
• Customer Care and Quality: The significance of the team leader’s role in ensuring customer care and adhering to quality policies.
• Performance Management: Methods for monitoring, managing, and measuring team performance.
• Safety, Health, and Welfare: The responsibility of a team leader concerning the safety, health, and welfare of team members.
• Equality and Diversity: Strategies for promoting equality and diversity both within the team and externally.
• Conflict Management: Approaches to managing external conflicts affecting the team, as well as resolving internal team conflicts.
• Work-Life Balance: Principles of work-life balance and addressing quality of life issues within the security industry.
• Personal Development: Techniques for reflecting on personal strengths and weaknesses to identify opportunities for personal growth.

This course is designed to equip participants with the necessary skills and knowledge to lead and manage security teams effectively, ensuring both operational excellence and positive team dynamics.